Payments are accepted by bank transfer or Pay Pal.


Delivery time / delivery:

We strive to get each package shipped as soon as possible.
In general, Swiss Post needs 1-3 working days from shipment to delivery.
In individual cases, force majeure, strike, fault of subcontractors (lost, damaged) & suppliers for individual articles up to 3 months, the delivery time information may deviate from the given estimated delivery date.

In addition, a forwarding delivery must be delivered to you within 5 days of dispatch, otherwise storage costs will be incurred by the freight forwarder. The shipping company will only contact you once to inform you about the approximate date of delivery. If they are not available, the goods will be parked in the yard.

Where is the package?
The exact answer to this question knows only the post.
Normally you will receive an e-mail with the corresponding parcel number of your shipment after we have created a shipping order.
Using the link in the message, you can track the package on the Internet, so you can always see exactly where it is.
Please note that the so-called "tracking" is not immediately possible, this can take up to 1 day.

pickup

Please notify us immediately after the purchase if you want to pick up the item self, then we can cancel the shipping costs from the total amount, and deposit the costs specified in the offer for self-collectors. Only one processing fee will be charged to you then this processing fee is due per item, and in the respective item description the exact amount of the fee is visible. Generally it is possible to pick you up MO-FR 9-12 & 14-16. However, we ask you to call us at least 48 hours in advance and make an appointment. Then we can make sure that the desired article at the appropriate time in our stock in stock. Please note that we can only accept payments in cash. BEFORE BY PAYPAL / BANK TRANSFER. The entire collections of purchased items must be made within 10 days of purchase / availability. OTHERWISE, WE WILL CALCULATE STORAGE FEES FOR THE STORAGE OF ARTICLES IN THE AMOUNT OF AT LEAST € 10 PER QM2 AND DAY. In case of pickup you are responsible for the loading and packing of the products. There must be an appointment to pick up at least TWO DAYS in advance by phone.